KBB vs Wheelzy Comparison: Where Should You Sell Your Car?

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Which is Better for Selling the Car?

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When it comes to selling cars, Wheelzy shows that it has better features than KBB. With Wheelzy, you can sell any cars, including junk and wrecked cars. Additionally, you can get an instant offer by calling their hotline, if you prefer to skip the online application. 

The offer validity seems more promising with Wheelzy as they claim to keep it for as long as they can. Finally, Wheelzy has a free pick-up option, and an insanely high Trustpilot rating, proving how happy customers are with them. 

KBB vs. Wheelzy Comparison

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	KBB	Wheelzy
Cars accepted	In good condition, subject to specific requirements	Any cars including used, wrecked, and junk cars
Fees	0	0
Requesting quotes	Online application	Online application or by calling (855) 294-0940
Offer validity	7 days, or additional 50 miles	As long as possible for Wheelzy
Payments offered	Cash, trade-in	Cash
Payout	Check	Check or cash
Car pick-up	Drop off	Free pick-up
Physical locations	Participating dealerships in the US	None
Turnaround time	Up to 48 hours	Up to 48 hours
Customer service	Email, phone, online form	Social media accounts, phone
Reviews	1.6	4.7

Cars Accepted

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KBB can purchase cars in most conditions. However, the following vehicles are not accepted by the company:

• At least 24 years old
• With over 300,000 miles on the odometer
• Auctioned within the last 45 days
• For commercial use
• Subject for recall

On the other hand, Wheelzy accepts any vehicle in all kinds of conditions. These include used, wrecked, and junk cars. You can also sell the following vehicles to Wheelzy:

• Company cars
• With outdated registration
• With missing parts, as long as the engine and transmission are intact 
• 1981 or newer models

Fees

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Both KBB and Wheelzy don’t charge any fees. By that, you can use their services for free, including accessing their websites to get an instant cash offer, connecting with their customer service teams, and setting up a drop-off or pick-up schedule. 

Requesting Quotes

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With KBB, you can request a quote through an online form on its website: 

1. Simply navigate to the Instant Cash Offer page through the Car Values tab at the top of the home page. 
2. Then, enter your 17-digit VIN or License Plate Number on the indicated field and click on Go.
3. From there, you’ll see the webpage where you can enter your vehicle’s mileage, along with other details such as color, features, and equipment. 

You’ll also need to provide information on your vehicle’s condition and modification as these may affect the offer. Finally, you’ll need to provide your phone number and email. KBB will contact you through these for the offer. 

The website will also prompt you to set up an account on the platform so you can monitor your instant cash offer progress.

Wheelzy, meanwhile, offers two ways to request a quote. Through their website, you can initiate a quote request by providing your vehicle’s make, model, and year. You’ll also need to enter your zip code and phone number. Then, click on Get Offer. 

Wheelzy will contact you by phone for the instant offer. Besides the online application, you can call Wheelzy by phone at (855) 294-0940 to talk to their sales team. During the call, you’ll receive the offer and you can accept it right away.

Offer Validity

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The instant offer from KBB is valid for 7 days or additional 50 miles, whichever comes first. Meanwhile, Wheelzy didn’t specify their offer validity. Instead, their website states that the offer is available for as long as they can keep them available. 

Payments Offered

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You can sell your vehicle for cash to either KBB or Wheelzy. However, only KBB offers the trade-in option if you’re looking to upgrade your car. 

As for the payment method, KBB only pays in checks. Wheelzy pays in either cash or check, depending on their partner tow service that will pick up your vehicle. You can confirm the available payment method when you set up the pick-up schedule. 

Payout

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KBB pays out checks within the same day you finalize the sale with them. Similarly, Wheelzy will hand you the payment before they take your car away.

Car Pick-up

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Between the two companies, only Wheelzy offers a free pick-up option. You can arrange for this service when you accept the instant offer. 

Suppose you have some schedule issues that can make the pick-up time challenging. In that case, you can contact their support team to work on a pick-up time that works best for you. 

Physical Locations

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Only KBB offers a drop-off option through their physical locations in the country. KBB provides you with a list of participating dealers once you accept their offer. You can choose one from the list and bring your car there to claim the instant offer.

Turnaround Time

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For both companies, it can take around 48 hours to complete a sale. Just note that with Wheelzy, the pickup time depends on your, and in some cases, the tow services’ available schedules. 

Customer Service

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KBB lets customers contact their customer service through the following:

• Online form
• Email: [email protected]  
• Phone: (866) 559-5268

The KBB customer service hotline is open every Monday to Friday, 8 AM to 8 PM, and every Saturday, 9 AM to 6 PM ET.

Meanwhile, Wheelzy has customer service channels through their social media accounts, Facebook and Twitter, and a hotline (855) 294-0940.  

Reviews

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Wheelzy received an impressive 4.7 ratings at Trustpilot, while KBB has 1.6. At the Better Business Bureau, Wheelzy maintains a higher average at 3.05, while KBB has a 1.0 rating.

	KBB	Wheelzy
Trustpilot	1.6	4.7
BBB	1	3.05

Customers are happy with how fast selling to Wheelzy is. Some even claimed that they were able to sell their cars the next day after requesting an online quote. Additionally, customers liked that they received the promised amount in cash. 

Others, however, lamented about not getting paid more than they expected.  Few customers had issues about not receiving the same amount as the guaranteed offer.

Reviews on KBB show how car sellers are happy with their customer service and sales team. A customer even mentioned a KBB representative personally went to their location to make the offer. 

However, other customers felt that they should have received more money for their vehicles. Others also had complaints with KBB paying them lower than the instant offer they received. Although, KBB clarified that the amount may change after inspection.  

KBB & Wheelzy Alternatives

Peddle

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Similar to KBB and Wheelzy, Peddle allows you to get an instant quote through an online application. 

You can also get your car picked up by Peddle’s tow services, much like how it works with Wheelzy. Also, the company buys vehicles in any condition, including junk and wrecked cars. The company even received the same Trustpilot rating of 4.7. 

However, Peddle doesn’t specify the minimum year of the cars they accept. Also, you can only get cash for your vehicle, unlike with KBB which offers a trade-in option. 

CarBrain

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CarBrain is an innovative and efficient solution for selling your damaged car. The company is willing to purchase any type of vehicle in any condition, including those with physical, mechanical, or electrical damage.

The way CarBrain works is quite similar to Wheelzy. They both offer instant quotes and pick up your vehicles for free. Pick-ups with CarBrain usually take place within 24 to 48 hours and you’ll get paid on the spot.

eBay Motors

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How selling works on eBay Motors is quite different from KBB and Wheelzy. 

To start, you’ll need to create a listing, which requires sellers to pay at least $25. Then, sellers need to communicate with the buyer regarding the shipping of the vehicle. Along with shipping, sellers have to set up the payment methods they prefer. 

With how selling with eBay Motors works, you might find the Instant Cash Offer process at KBB and Wheelzy preferable. After all, you don’t have to worry about receiving your payment and getting your car to them. 

On the flip side, sites like eBay Motors make it possible for sellers to set the price for their vehicles. With that, you might get a buyer willing to pay a higher amount than what Wheelzy and KBB offer.