Australian greyhound Katoby disappeared after retirement. We found him on a Chinese breeding site

Australian greyhounds are being purchased for up to $220,000 each and exported to China where they are fuelling an underground racing industry by exploiting loopholes in Australia’s regulations.

ABC Investigations has uncovered a sophisticated supply chain where the dogs are sold by local agents to buyers in China who breed them for lucrative fees.

An online breeding site, Greyhound YY, lists records from more than 700 Australian greyhounds obtained by breeders in China, dating back to 2006.

These greyhounds, some from good bloodlines, are in high demand in China for illegal racing with claims that some wealthy Chinese owners are betting millions a night on their offspring, despite gambling being prohibited in the country.

State based greyhound authorities don’t allow racing dogs to be exported to China by industry participants because of poor welfare standards.

While exporting greyhounds to China is not illegal, it can breach industry rules set down by racing regulators, unless participants obtain approval before exporting a dog.

In 2016, a New South Wales Special Commission of inquiry called on the federal government to have greater oversight and control of exports to China and other destinations.

Greyhound Federal Morgan was sent to Chinese breeders using an export loophole. He later appeared on this website.(Supplied: Greyhound YY)

Despite this, greyhound exports to China are continuing, and a Senate inquiry is considering whether there should be a federal government ban on all commercial greyhound exports.

In an interview with ABC Investigations, Wang Yungang, an agent based in China’s Shangdong province, revealed details of how this lucrative scheme works.

He said wealthy Chinese buyers are hiring agents in China and Australia to identify, purchase, and transport Australian greyhounds.

“The prices at which agents help Chinese buyers purchase dogs are kept secret. Chinese buyers will pay millions of yuan to buy dogs from Australia,” said Mr Wang.

‘You must keep it strictly confidential’

Mr Wang told the ABC Australian greyhounds were being exported and bred, and their offspring were being used for illegal racing and betting.

“All Australian greyhounds were bought in China for gambling. Once they arrive, they become stud dogs for breeding. They wouldn’t be sold for that much money if they were just pets,” he said.

“Some wealthy Chinese place more than 10 million yuan ($2 million) per night on the dogs,” he added.

a chinese man in a white hat talking to the camera

Chinese dog agent Wang Yungang revealed extraordinary industry secrets in a series of social media videos.(Supplied)

Mr Wang said most underground racing tracks are in the northern provinces of Shandong and Hebei. He said the syndicates behind the racing operations are well-connected to local police.

In a promotional video, Mr Wang said buying an Australian greyhound was a high risk operation, citing a buyer who paid $120,000 for a dog but failed to ship it back to China.

“If you want to buy a greyhound from Australia, you must keep it strictly confidential.”

A commercial contract he shared online sheds light on the process of buying retired, record-winning Australian greyhounds.

It sets out how a Chinese buyer would tell an agent the dog’s expected age range and budget. The buyer then pays a $15,000 deposit to the agent to look for the right dog.

The agent, in return, would guarantee the stud dog’s health and fertility.

Dog breeding companies or clubs in China advertise Australian greyhounds as “super stud dogs” and sell the breeding rights for more than $2,000 each.

One Australian greyhound was bred more than 40 times in the five months after he arrived in China, according to its online breeding records.

Mr Wang claimed agents in China outbid each other for prized greyhounds and were fiercely competitive, at times even sabotaging each other by tipping off Australian authorities.

Where did Katoby go?

The ongoing export of Australian greyhounds to countries with limited animal welfare regimes like China is partly driven by loopholes in state greyhound regulations, and limited oversight from the federal government.

A key loophole being exploited by agents in China is sending greyhounds to third countries considered to have sufficient welfare standards, and then on to China.

To comply with the rules, racing participants must seek a greyhound passport from the national body Greyhound Australasia to export racing greyhounds to approved countries including the UK, Ireland and the United States.

Failing to obtain a passport can lead to prosecution and disqualification by state racing bodies.

Greyhound racing

Racing participants must seek a passport from a national body to export a greyhound.(AAP: David Moir, file photo)

ABC Investigations has tracked several dogs which were exported to the United Kingdom, United States and South Africa but later sent to China and advertised on the Greyhound YY breeding site.

Greyhound Australasia’s CEO Simon Stout told ABC Investigations: “Most greyhound exports occur within the passport system, though we acknowledge there are some bad actors who try to get around the system.”

One good example is the case of Australian greyhound Katoby, which in September 2020, was exported to South Africa, according to microchip records obtained by greyhound welfare group Free the Hounds.

But Katoby ultimately ended up in China, appearing on the Chinese breeding website Greyhound YY. Videos posted on social media show Katoby advertised for breeding.

Greyhound champion Katoby was officially retired as pet and was supposed to be sent to Ireland.(Supplied: Greyhound YY)

Katoby was purchased by English-based animal welfare group Candy’s Hound Rescue International, which rescues greyhounds from China and transports them to the UK.

The greyhound was purchased on behalf of Australian animal welfare group Free the Hounds.

Katoby’s last registered owner Daniel Flanagan told ABC Investigations he believed the dog was in fact being sent to Ireland, and he had obtained a passport from Greyhound Australasia for that transfer.

He said he was not aware that Katoby was sent to South Africa or that the dog ended up in China.

The ABC does not suggest that Mr Flanagan knew his dog was not being sent to Ireland.

Further microchip records obtained by Free the Hounds show two other greyhounds sent to the United States and the United Kingdom from Australia in 2020 appearing on the same Chinese breeding website as the other dogs.

Cash payment filmed

ABC Investigations has uncovered one failed attempt by a Chinese based buyer to exploit this third country loophole, which has resulted in spectacular claims of kidnapping dogs for ransom which led to the prosecution of a well known Australian greyhound owner.

In 2021, Gloria Cheng, a greyhound trainer in Melbourne, entered into an arrangement with a Chinese-based buyer, Gao Chuang, to export a greyhound named Myrniong and All. The agreement required the greyhound to be exported to Ireland.

The contract between Mr Gao and Ms Cheng required her to send the dog within two months, in exchange for $34,400. Ms Cheng did not own the greyhound at the time of the arrangement.

Video obtained by ABC Investigations shows wads of cash being handed to Ms Cheng, allegedly for this purchase.

a chinese woman hold a large stack of cash

Gloria Cheng was filmed holding a large stack of cash as part of an alleged transaction.(Supplied)

However, the transaction was stopped by the Victorian greyhound regulator, which was concerned about its “bona fides”.

“The example of Myrniong and All shows that GRV will intervene when not satisfied about the bona fides of a proposed export to prevent a greyhound from leaving the country, said the CEO of Greyhound Racing Victoria Stuart Laing.

The ABC tracked down the buyer Mr Gao, who said he eventually planned to bring the dog to China.

He said he had a dog breeding facility in China that specialises in breeding the offspring of Australian greyhounds.

“Chinese buyers love Australian greyhounds. It has been the case for the last two decades,” said Mr Gao.

Ms Cheng did not respond to questions from ABC Investigations.

‘This can all go away’

This was far from the end of the story.

Mr Gao is now suing Ms Cheng over the failed export and the dispute has drawn in a well known Australian greyhound industry figure Vince Tullio.

Mr Tullio, a plumber who has also owned greyhounds, says he offered to help Mr Gao get his money back from Ms Cheng.

Vince Tullio Blurred

Vince Tullio (left) was found guilty of several offences under Victorian greyhound racing rules.(Facebook: Supplied)

In an extraordinary admission, Mr Tullio told ABC Investigations he broke into Ms Cheng’s kennels and removed two of her greyhounds from them, and demanded a ransom of $43,500 in exchange for the dogs.

In a Facebook message, Mr Tullio told Ms Cheng that if she did not pay the money, he would alert Greyhound Racing Victoria.

“This can all go away if you do the right thing and you can enjoy racing your dogs again,” he wrote.

“I expect money to be ready Thursday…no games, no lies, no excuses!! Just make sure u have the money, I will be sending someone around to collect it and no one will find out about anything.”

Mr Tullio’s threats and the kidnapping of the greyhounds eventually led to him being found guilty of several offences under Victorian greyhound racing rules, and being disqualified from the industry for eight months.

Mr Tullio said he is no longer involved in greyhound racing.

Mr Gao and Mr Tullio, described as Gao’s “Australian representative and agent”, are now pursing Ms Cheng in the Victorian Civil and Administrative Tribunal to recover the $40,400 paid to her for the dog. Ms Cheng denies the claims or that any funds are owed, and did not respond to questions from the ABC.

Mr Tullio told ABC Investigations he was acting as a “debt collector” for Mr Gao in Australia because Mr Gao, as a Chinese national, was unable to initiate VCAT proceedings himself, and because he disliked Ms Cheng.

He said he received no payment for assisting in the case, which is ongoing.

The China-based agent ABC Investigations interviewed, Mr Wang, alleges that Mr Tullio is not just a debt collector but also has helped Chinese buyers purchase Australian greyhounds.

“Many people in China know Vince,” said Mr Wang in a video posted on his social media account.

When asked to respond to Mr Wang’s claims that he was involved in exports to China, Mr Tullio initially said “I’m famous, that’s good”.

Greyhounds burst out of the starting gates.

Industry leaders have described, ahead of a Senate inquiry, the problem of greyhounds being sent to China as small scale.(AFP: Robyn Beck, file photo)

He denied sending any dogs to China or being involved in their export, but said he supported it generally.

“It’s not against the law. If it’s against the law, well then there’s an issue, but it’s not against the law,” he said.

“To be honest with you, they look after them better than the Australian people do.

“Everyone thinks in China they do this, they do that, they do this over there. It’s all bullshit. I’m telling you now, it’s all bullshit, they get treated better over there than they do in Australia.”

Mr Tullio has also been allegedly linked to another greyhound export loophole, by which dogs are retired and classified as pets before being exported.

A NSW dog, Mickey Doo, was retired from racing and re-classified as a pet before being exported directly to China. Mickey Doo’s last registered owner, prominent thoroughbred owner Luke Murrell, told ABC Investigations he sold his greyhound to Mr Tullio.

Mr Tullio denied he was sold the dog or had any dealings with it, but said “if the dog is retired, and is a pet, it’s allowed to go to any country in the world”.

a running greyhound

Mickey Doo was retired from racing and re-classified as a pet before being exported directly to China.(Supplied)

State greyhound regulators’ jurisdiction is limited to people connected to the racing industry, making it difficult to stamp out exports to China.

Greyhound authorities in Australia are currently investigating the case of Mickey Doo, and another dog, Federal Morgan, also exported to China using this loophole in the past year.

The Greyhound Welfare & Integrity Commission NSW said: “These greyhounds were rehomed by industry participant owners and placed on the Companion Animals Register [CAR], thereby making them pets.

“Once former racing greyhounds become pets, their export becomes the responsibility of the Australian Government.”

Calls for tighter export control

Greens senator Mehreen Faruqi has recently introduced a bill to ban greyhound exports for commercial purposes.

She said the current industry regime, as well as the responses of successive federal governments, had failed to stop the export of greyhounds.

“The bill will require the minister’s permission if someone wants to export a greyhound for companion animal purposes,” she said.

“And the responsibility will also be on the person who’s taking the greyhound to make sure that they provide evidence to the minister that that is actually the purpose for which it is going.”

Side shot of Mehreen Faruqi speaking. She's got glasses on, a scarf around her neck, and long brown hair.

Greens senator Mehreen Faruqi said the current industry regime has failed to stop greyhound exports to China.(ABC News: Mark Moore )

Greyhound industry bodies do not support the bill and have argued a simpler fix would help stop exports of greyhounds that would be against their rules.

The GRV CEO, Mr Laing, said his organisation supported building on the current passport system, to introduce a process whereby state regulatory bodies are notified of export applications by the federal Department of Agriculture, Fisheries and Forestry (DAFF).

He said he supported an “industry led response” and insisted the issue was one of “small scale”.

Greyhound Australasia’s CEO, Mr Stout, said this approach was “the most efficient means of stopping the very small number of greyhounds that are exported to unauthorised countries”.

Official DAFF records show that 109 greyhounds have been exported to China since 2014.

When ABC Investigations asked Greyhound Australasia if it had reviewed the 700 Australian greyhounds listed on the breeding website in China, it did not directly address the question.

A spokesman for the agriculture department said it was currently discussing with state and territory authorities whether it could share export information.

Caroline Ludwig with three of the greyhounds in her care

A special commission seven years ago recommended the federal government to take more strident measures to protect greyhounds.(ABC North Coast: Samantha Turnbull)

In 2016, under the Coalition government, a NSW special commission of inquiry report by former High Court judge Michael McHugh strongly encouraged the federal government to take a more strident approach to regulating greyhound exports itself.

“The time is ripe for the Federal Government to step up to the plate. It is the only entity that can provide national leadership in respect of what is an important area concerning animal welfare. There is an opportunity for it to do so,” Mr McHugh wrote.

Since that time there have been no changes made to the way the federal government oversees greyhound exports.

However, the federal Agriculture Minister Murray Watt told ABC Investigations he would consider the outcomes of the current Senate inquiry.

“The Albanese government supports strong animal welfare standards and believes all animals should be treated humanely,” he said.

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How prepared is Europe for an increase in gambling and addiction?

An increasing number of Europeans suffer from gambling addiction, a problem that’s expected to grow across the continent as the industry’s profits are expected to boom in the coming years.

For Chris, his 18th birthday was more than a major milestone marking the transition between childhood and adulthood. It was the day he had been waiting for for years, the day he would be finally considered old enough to legally gamble in his home country, the UK.

“I always knew that gambling was going to be something I was going to do as soon as I turned 18,” Chris told Euronews. “That was the thing I was always most excited for because I grew up in such a footballing environment.”

Chris knew he wanted to bet on football matches. When his birthday came around, within a few days he was signed up to all gambling sites available, taking advantage of all offers available to newbies.

“To start off, my gambling was very responsible and controlled. It was just small amounts of money, probably on Saturday afternoon just when the football was on. Then quite quickly, that started to slowly spiral out of control,” Chris said.

He started betting a lot more money, using credit cards to support his gambling, on all sorts of sports — including horse racing, which he said never interested him in the first place.

“I was basically gambling every second of every day,” Chris said. “I went very quickly from my gambling being very responsible and controlled to just being absolutely ruthless. It very quickly took over my whole life.”

The situation got so bad that within a matter of hours of receiving his salary, Chris would place it all on bets. He got increasingly isolated from his family and friends, and developed suicidal thoughts.

A growing problem

Chris’ case is not an isolated one in the UK, or Europe, where gambling addiction is a growing issue.

In the UK, 53% of people aged over 16s are estimated to have made a bet last year, according to the Gambling Commission. Some 430,000 people in the country are considered addicted to gambling, and 1.85 million are at risk of becoming addicted.

The most recent population survey from Germany states that about 1.3 million individuals have a gambling disorder and another 3.25 million show some kind of risky gambling patterns. Other countries, like Sweden, have reported a surge in the number of women getting addicted to gambling.

An increasing number of Europeans suffer from gambling addiction. According to data from EGBA, between 0.3% and 6.4% of adults in Europe suffer from the condition which leads to compulsive betting, though collecting accurate data is made difficult by different national survey methods and tools.

It’s hard to get hard numbers on the number of Europeans who can be considered addicted to gambling. Gambling addiction is an under-researched area, and there’s a lack of comparative studies across different European countries which makes it harder to evaluate the actual size of the problem.

Experts expect the problem to get worse as the betting industry continues thriving in the coming years.

Europe’s sports betting industry is currently worth an estimated $44.5 million dollars (€41.5 million). Forecasters expected its value to reach $89.9 million (€83.9 million) by 2030, as reported by Data Bridge Market Research. This growth is expected to be led not by the unassuming sports betting shops scattered across the continent, which are only the tip of the iceberg of the betting industry, but by online gambling.

This is a grey area, from a legal perspective, across the EU. There is no sector-specific EU-wide framework for gambling, which leaves individual member states free to decide on their own regulation of online gambling “as long as they comply with the fundamental freedoms established under the Treaty on the Functioning of the European Union.”

Malta, which moved first to establish its own online gambling framework, is now one of the world’s leaders in the sector, with the industry now playing a key role in the country’s economy – and its people’s lives. A 2017 report revealed that 56% of Malta’s population – equal to some half a million people – aged over 18 spent money in some form on gambling in 2015.

“Internet gambling will certainly continue to gain in popularity over the next few years,” Dr Tobias Hayer of the University of Bremen, Germany, told Euronews.

“This means a massive increase in gambling incentives and also addiction risks. Due to the event characteristics of online gambling, such as the permanent availability 24 hours a day, 7 days a week, the lack of social control, fast event frequencies and cashless payment transactions, these offers go hand in hand with a high risk potential,” he said.

“One important discussion we need to have in this context is: Who is responsible for responsible gambling? What are the tasks of the providers, what must be done by the state authorities, and what can be left to the forces of the market?,” Dr. Steffen Otterbach and Andrea Wöhr from the Gambling Research Center, University of Hohenheim, Germany, told Euronews.

How to protect people from gambling addiction?

In Chris’ case, his parents eventually caught up on the fact that he had run up a lot of debts, and since then, he has started his way to recovery from gambling addiction.

Chris, now 25 and 5 months gambling-free, has become an advocate for raising awareness about gambling addiction, sharing his experience on TikTok and through his website NoBet.

His recovery hasn’t been easy.

“I tried my hardest, but when I put the TV on, there would be a TV advert [for gambling]. I walked down the street, there’s gambling on billboards. I watched YouTube videos and 9 times out of 10 there would be a casino advert. Same on social media, it’s just everywhere. I felt very trapped,” he said.

The aggressive campaign to promote sports betting online and on the streets of our cities makes real damage, Chris said. “I think the way that companies advertise is just sickening and plain wrong,” he told Euronews. “On these advertisements, there’s a tiny bit at the end that would say ‘take time to think’, but it’s not enough. Gambling is so extremely addictive, and so destructive.”

In the UK, between 250 and 650 suicides a year are estimated to be gambling-related, according to 2021 data.

Chris thinks that the gambling industry should be forced to warn customers of the dangers of gambling addiction as the tobacco industry warns of the risk of lung cancer posed by smoking. 

Belgium has gone even further, announcing in March that it will ban gambling ads on social media, TV, and sports stadiums.

Hayer thinks that it’s up to national governments to impose similar bans, because gambling companies would never do so of their own volition. “Effective player protection costs money from the provider’s point of view, and hardly any private company pursuing the business model of revenue maximisation is willing to accept such revenue losses,” he said.

But regulating the gambling industry is a process still in the making in many countries, which are approaching the issue differently in the absence of a common framework.

“We do see large efforts to tackle gambling addiction in the individual European countries but there is still a long way to go,” Otterbach and Wöhr said. What would be helpful, the two believe, would be to have more comparative studies about how the problem is being tackled across Europe.

“A key starting point for minimising these costs is structurally-implemented prevention measures such as significant restrictions in advertising including social media marketing, limitations on gambling opportunities including mandatory stake or loss limits and a functioning supervisory authority,” Hayer said.

“At the same time, there is a need for better funding of the help system, preventive activities and independent research. To sum up: Individual companies must not be allowed to profit from gambling at the expense of society.”

Should the EU intervene?

Whether the EU should have a role in regulating the gambling industry for all member countries is something experts are unsure about.

“This is a very good question, as it concerns the tension field between national and EU-wide legislation,” Otterbach and Wöhr said. “For a layman in legal matters, it might seem preferable to have a unified regulation for all EU countries. It is however doubtful whether ‘one size fits all’ — after all, a common regulation challenges the way in which regulatory issues are organised in the individual countries.”

“An EU-wide legal framework would certainly be welcome in essence, but not a very realistic scenario,” Hayer said.

“The various countries have the right to regulate their national gambling market according to their own interests and concerns. And Malta acts completely differently than Germany or Norway, for example,” he continued.

“My suggestion would be to set up a kind of a pan-European ombudsman institution for gambling matters. The guiding principle of this institution would always be to strengthen the protection of young people and gamblers as well as to avert the dangers of gambling addiction.”

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Online betting agencies ‘tuning and targeting’ young punters as problem gambling rises

Watching and betting on sport has become a costly pastime for many young Australians and new research shows that problem gambling is increasing among people aged 18 to 34.

Max Davies, 19, works in hospitality and lives at home with his family.

He spends upwards of $50 a week on sports betting — an amount he knows is too much.

“Money-wise it’s not good, because I’ve lost a lot of money from it,” Mr Davies says.

“But then it’s the draw of the winning and the possibility of winning that all back, because you can win so much.

“All my mates gamble and some are worse than others, so it’s very big, especially for my age

.”

On average, Australians gamble 20 per cent more online than any other nation.()

More women punting

Sports betting agencies spent more than $287 million advertising their products in Australia in 2021, an increase of nearly $16 million on the previous year.

Recently published research from the Australian Institute of Family Studies shows this level of advertising is having a huge impact on Australian punters.

A study by the Institute’s Australian Gambling Research Centre (AGRC) found 34 per cent of people increased their betting after being exposed to wagering advertising.

Twenty-nine per cent placed bets on impulse after exposure to the advertising and 28 per cent changed what they bet on or tried new forms of betting.

Rebecca Jenkinson says research indicates a need for limits on sports betting advertising.()

AGRC executive manager Rebecca Jenkinson says the study shows sports betting advertisements are having the greatest impact on those aged 18 to 34.

“We found around 1 in 5 young women bet for the first time after seeing or hearing an ad and 1 in 7 young men,” she says.

“Young men aged 18 to 34 are much more likely to gamble on all of the products that we look at — they spend more money, they gamble more frequently and they’re more at risk of harm.

“So while young men are certainly the focus of a lot of our work … we are starting to see more young women gamble on these products.”

Associate Professor Nicholas Carah, director of Digital Cultures and Societies at the University of Queensland, says sports betting agencies are flooding traditional and social media with ads for a very specific purpose.

“What they’re trying to do is build this larger social norm that sports betting is how you enjoy sport, how you watch sport, how you watch sport with mates,” he says.

“In order for a harmful industry like this to operate it needs to make itself more broadly socially normal and acceptable.”

Nick Carah says sports betting agencies are trying to normalise gambling by creating content for and advertising on social media.()

That winning ‘ideation’

Watching the Friday night footy across the couch from Mr Davies is Ethan Fletcher, 19, who also admits his gambling habits could be unhealthy.

For both young men, “same game multi-bets” are their poison.

The system allows punters to generate their own odds by wagering on nearly every aspect of a single game, from total points scored to a particular player’s possessions, in one bet.

“The more odds that you get [increase] the chances of you winning more money, so you can turn two dollars into $200 or $500 — so it’s that ideation of ‘I can win,'” Mr Fletcher says.

“I’m always focused on the bet if I have one on something like that.

“Especially towards the end of the game, quarter four or something, then you’re like, ‘I only need this thing now’ and you’re constantly trying to watch to make sure they achieve what you need.”

The social media feeds of some young men are awash with content from sports betting agencies.()

Per capita, Australians lose more money gambling than any other nation in the world.

Annual losses are estimated to be about $25 billion.

Mr Fletcher says the country’s love affair with gambling has rubbed off on the next generation.

“As you grow up you get accustomed to watching everyone else do it, so you become the same person that you’ve been watching,” he says.

“You just do it with your mates because you think it’s a custom of the culture of our living.”

Dr Carah says sports betting agencies collate data about Australians through their social media accounts.()

‘Tuning and targeting’

Dr Carah says part of the problem with the new wave of social media advertising is that sports betting agencies can “accumulate enormous amounts of data” from people’s profiles.

“Sports betting advertisers know what codes they’re into, who their favourite players are, who their favourite teams are, and that’s showing up in the particular ads they’re seeing and the particular kind of deals or bets or bonuses that they’re being offered,” he says.

“That’s what makes it so much more harmful than it used to be — that you have this effort to both normalise it at the exact moment you have this enormously powerful automated machinery for tuning and targeting this kind of advertising.”

A federal parliamentary inquiry is already looking into online gambling and its impacts.

Researchers are hoping it recommends legislation to limit sports betting advertisements.

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A new sports gambling self-exclusion register is almost here, but some are betting it won’t work

A new national self-exclusion register to help problem gamblers block themselves from the lure of sports betting is due to be launched any day.

But despite a $40 million price tag there’s no guarantee it will be an effective harm minimisation tool.

And the strongest critic is the de facto national regulator, which argues its existing system of PDF documents combined with a Microsoft Excel spreadsheet might be just as, if not more, effective.

The incoming register, dubbed BetStop, was initially recommended in 2015 by former-New South Wales premier Barry O’Farrell as part of his federal review into offshore wagering.

In 2021, the Commonwealth government signed a $14 million contract to build the system that it was expected to launch last year.

The system only reached testing phase in recent months, and in January of this year the software provider, Big Village, went into administration.

Industry body Responsible Wagering Australia noted in a submission to the House of Representatives’ current inquiry into online gambling there had been issues with the register’s technical implementation.

Despite these setbacks — and a protracted period of consultation — the Australian Communications and Media Authority (ACMA) expects BetStop to launch “as soon as possible”.

“Industry trials have been successful and have demonstrated that the solution can handle in excess of a million requests from wagering providers per minute and respond in fractions of a second,” an ACMA spokesperson told the ABC.

“These figures simulated the type of activity that might be seen at peak gambling periods like the Melbourne Cup.”

How it works

The register will allow people who wish to be excluded from gambling communications to sign up. For example, a person recovering from gambling addiction might register as part of ongoing treatment.

Providers, whatever their home state and territory, will be required to check whether customers’ personal details match any records on BetStop, and bar the person from signing up and betting if they have been found to have self-excluded.

But the Northern Territory Racing Commission, which oversees companies handling $50 billion in betting turnover each year and currently runs its own self-exclusion register, fears some may find holes in the system.

“The majority of complaints made to the commission about the opening of new betting accounts by persons who are self-excluded involve some level of deliberately altered information, such as an altered name, date of birth, address, mobile telephone number or other personal detail,” chair Alastair Shields said in his submission to the House of Representatives inquiry.

“It is the commission’s experience that self-excluded persons who are in the grip of a gambling addiction will go to extraordinary lengths to circumvent a system designed to prevent them from opening an account and using it to gamble.”

The current system used by the Northern Territory and the companies licensed there, such as SportsBet, Bet365, Entain and Betr, is based on a Microsoft Excel spreadsheet and a collection of PDFs.

The documents are shared with betting companies, and the companies are responsible for ensuring new customers have not previously self-excluded using a manual checking process.

Although the ACMA has implemented algorithms to identify similar records when a company seeks to check a new customer with BetStop, Mr Shields fears it may not be enough.

“If a self-excluded person in the grip of a gambling addiction is able to modify their personal details in such a way that their details are not assessed by BetStop as belonging to a self-excluded person, BetStop will not asses the person as being self-excluded, and the gambling operator will allow them to open a new account and commence gambling,” he said.

The ACMA confirmed to the ABC that the system design had been finalised, but its spokesperson also said they had contemplated tweaks following the launch.

“We will monitor the service when it goes live to determine whether any improvements are required,” they said.

Mr Shields has pledged for the Northern Territory to maintain its own “low-tech” approach until BetStop has been established and is proven to be effective.

Issues, but optimism

Among submissions to the House of Representatives inquiry into online gambling, others have identified potential issues.

Wesley Mission noted BetStop “still has rules making it harder to get on the register than to open an account”.

Addiction treatment and research centre Turning Point suggested the take-up of BetStop relies on its promotion by sports betting companies.

BetStop is one recommendation flowing from the 2015 review into illegal offshore wagering.(ABC News: Hamish Harty)

“When this technology becomes available, its success will hinge upon the requirement for licensed interactive wagering services to prominently advertise BetStop and make it easy for people to sign up with as few taps or clicks as possible,” it said in its submission.

But most contributions referencing BetStop supported the establishment of the new national self-exclusion register.

Monash University Associate Professor Charles Livingstone described it as a “major development in harm minimisation”.

Larger costs, fines

BetStop’s startup and operational costs — estimated to reach $40 million by 2027 — will be met by industry once it launches.

A Responsible Wagering Australia spokesperson said they looked forward to Betstop “becoming operational as soon as possible” and that they were “proud to support its ongoing costs”.

The Northern Territory Racing Commission’s latest decision, which was published on Monday, highlighted how self-exclusion technologies were only as effective as internal company processes. 

A live sports betting site on a mobile phone, April 24, 2020.
Companies will face larger fines under federal legislation compared to Northern Territory laws.(ABC News)

Buddybet was fined $13,770 — a 50 per cent discount on the available fine — as a result of the company contacting 232 people who were self-excluded.

The company had been seeking to update the details of more than 3,000 customers and neglected to check the NT’s self-exclusion register before emailing them.

“The commission considers that contacting self-excluded persons is a serious breach of the Code, notwithstanding that the email was not an invitation to bet, and no accounts were opened or bets placed as a result,” stated the decision.

The fine under BetStop legislation for a similar breach may be as high as $49,500 per email.

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